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Universal Robots

Setup, operation, software updates, and troubleshooting for Universal Robots cobots.

6 authors46 articles

Setup & Operation

How-to guides for your Universal Robot — power on, network config, passwords, and more.


How to Set Your Robot's Date and TimeSet your Universal Robots cobot's clock so the robot can connect to Beacon. Choose the steps for your robot's operating system — PolyScope 5 or PolyScope X.
How to Set Your Robot's Date and Time (PolyScope 5)Set the date and time on a Universal Robots PolyScope 5 cobot. Beacon syncs the clock automatically when the robot is online, or you may set it manually on the…
How to Set Your Robot's Date and Time (PolyScope X)Set the date and time on a Universal Robots PolyScope X cobot. Beacon syncs the clock automatically when the robot is online.
Securing your CobotAdding an operational mode password can prevent unwanted program actions from occurring with your welding cobot
How to Set Your Robot's PasswordsSet the administrator, operator, and safety passwords on your Universal Robots cobot. Choose the steps for your robot's operating system — PolyScope 5 or PolyScope X.
How to Set Your Robot's Passwords (PolyScope 5)Set the administrator, operator, and safety passwords on your Universal Robots cobot running PolyScope 5, using the teach pendant.
How to Set Your Robot's Passwords (PolyScope X)Set the administrator, operator, and safety passwords on your Universal Robots cobot running PolyScope X, using the teach pendant.
How to Initialize the Robot ArmRelease the joint brakes and prepare your robot arm for operation. Choose the steps for your robot's operating system — PolyScope 5 or PolyScope X.
How to Initialize the Robot Arm (PolyScope 5)Release the joint brakes and prepare your robot arm for operation on PolyScope 5. Covers the initialization status indicators and step-by-step startup sequence.
How to Initialize the Robot Arm (PolyScope X)Release the joint brakes and prepare your robot arm for operation on PolyScope X. Covers the initialization status icons and step-by-step startup sequence.
How to Register a RobotAdd a new Universal Robots cobot to your Beacon organization. Choose the steps for your robot's operating system — PolyScope 5 or PolyScope X.
How to Register a Robot (PolyScope 5)Add a Universal Robots cobot running PolyScope 5 to your Beacon organization. Get the registration code from the teach pendant and enter it in the Beacon app.
How to Register a Robot (PolyScope X)Add a Universal Robots cobot running PolyScope X to your Beacon organization. Get the registration code from the teach pendant and enter it in the Beacon app.
How to Power On, Power Off, or Restart a RobotPower on, power off, or restart your Universal Robots cobot from the teach pendant. Choose the steps for your robot's operating system — PolyScope 5 or PolyScope X.
How to Power On, Power Off, or Restart a Robot (PolyScope 5)Power on, power off, or restart your Universal Robots cobot running PolyScope 5 using the Power Button on the teach pendant. For when you start a shift, shut down for…
How to Power On, Power Off, or Restart a Robot (PolyScope X)Power on, power off, or restart your Universal Robots cobot running PolyScope X from the teach pendant menu. For when you start a shift, shut down for the night, or…
How to Configure Network Settings (PolyScope 5)Set up your Universal Robots cobot's network connection on PolyScope 5. Choose DHCP or a static IP so the robot can reach Beacon.
How to Configure Network Settings (PolyScope X)Set up your Universal Robots cobot's network connection on PolyScope X. Choose DHCP or a static IP so the robot can reach Beacon.
UR20 3PE Switch Usage
Installing the Over-the-Arm on the UR20

Software & Updates

Install, uninstall, and update the Beacon URCap, and update your robot's PolyScope operating system.


How to Install the Beacon URCapInstall the Beacon URCap on your Universal Robots cobot so you can program it from your phone or tablet. Choose the steps for your robot's operating system — PolyScope 5…
How to Install the Beacon URCap (PolyScope 5)Install the Beacon URCap on your Universal Robots cobot running PolyScope 5. Covers downloading the URCap, installing via the teach pendant, and the post-install configurations.
How to Install the Beacon URCap (PolyScope X)Install the Beacon URCap on your Universal Robots cobot running PolyScope X. Covers downloading the URCap, installing via the teach pendant, and the post-install configurations.
How to Uninstall the Beacon URCapRemove the Beacon URCap from your Universal Robots cobot. Usually done before installing a new version or when asked by Beacon Support. Choose the steps for your robot's operating system…
How to Uninstall the Beacon URCap (PolyScope 5)Remove the Beacon URCap from your Universal Robots cobot running PolyScope 5.
How to Uninstall the Beacon URCap (PolyScope X)Remove the Beacon URCap from your Universal Robots cobot running PolyScope X.
How to Update the Robot Operating SystemUpdate your Universal Robots cobot's PolyScope operating system (also called URSoftware or robot software). Choose the guide for PolyScope 5 or PolyScope X.
How to Update the Robot Operating System (PolyScope 5)Update PolyScope 5, your robot's operating system (also called URSoftware or robot software), using a USB drive and the teach pendant.
How to Update the Robot Operating System (PolyScope X)Update PolyScope X, your robot's operating system (also called URSoftware or robot software), using a USB drive and the teach pendant.
Robot Software MaintenanceLearn how to schedule and apply robot updates
PolyScope X Control Box UpgradeUpgrade your robot's controller from PolyScope 5 to PolyScope X

Troubleshooting

Fix Universal Robots fault codes and hardware issues.


Troubleshooting C203A0 Safety Settings Mismatch (PolyScope X)Fix the C203A0 safety settings mismatch fault on a Universal Robots cobot running PolyScope X. Unlock the Safety screen and apply the new safety settings.
Troubleshooting C203A0 Safety Settings Mismatch (PolyScope 5)Fix the C203A0 safety settings mismatch fault on a Universal Robots cobot running PolyScope 5. Load the default installation and unassign the configurable safety inputs.
Troubleshooting C203A0 Safety Settings Mismatch FaultFix the C203A0 safety settings mismatch fault on your Universal Robots cobot. Beacon URCap install or update can trigger this fault — accept the new safety settings to clear it.
Troubleshooting C207A0 Fieldbus Input Disconnected Fault (PolyScope 5)Fix the C207A0 Fieldbus Input Disconnected error on your Universal Robots teach pendant. Usually caused by an enabled fieldbus protocol with no device connected, or a lost connection to your…
Troubleshooting Joint ConnectivityLearn how to reseat cables in shoulder joints to improve connectivity
Troubleshooting Runtime Error: safeAcosHow to find and fix overlapping radial points
Troubleshooting Freedrive Issues for UR8/UR20 RobotsFreedrive Not Working on UR8 / UR20
Troubleshooting Program Not PlayingHow to fix program not playing issue
Troubleshooting Path Offset Errors near Robot Workspace LimitEncountering Path Offset and Acceleration warnings while Weaving
Troubleshooting Robot Cannot Reach a PointThis article describes the actions a user can take if they encounter points which are not reachable by the robot.