In this exercise, you will learn how to use In-App Support within the Beacon software.
Once you have completed this exercise, learn how to create a rotary weld in Exercise 15
Transcript
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let's talk about support we have support
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built right into the app the same app
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where you'll be doing the programming
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and all the weld setting adjustments you
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can get Live Support
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so I'm going to slide to the left
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going to click on support
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so there are two things you can do in
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here one is with a bunch of Articles and
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videos that are all searchable right
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here in the app
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for example I could type in linear weld
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click the one that comes up at the top
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of the list there and it's a video
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of one of the guys on our team showing
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you how to set up a linear belt
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if you can't find what you need there in
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that Library you simply hit send us a
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message and you get an engineer within
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two minutes
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it could be a software related question
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one of our software guys can hop in
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there and help you out it could be a
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welding related question one of our weld
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process guys can hop in there and help
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you out