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How to Update the Robot Operating System (PolyScope X)

Update PolyScope X, your robot's operating system (also called URSoftware or robot software), using a USB drive and the teach pendant.

Written by Doug Ayers

This article is for robots running PolyScope X. If your robot runs PolyScope 5, see How to Update the Robot Operating System (PolyScope 5).

Important

For security, never use a USB drive or files from untrusted sources. If in doubt, contact your IT department or Beacon Support.

PolyScope X is your robot's operating system — the software you see on the teach pendant. This guide shows you how to update it from a USB drive.

Hirebotics tests each PolyScope X release. When we approve a new version, we update the download link in this article.

Before You Start

  • Have a computer to download the update file.

  • Have a USB drive to transfer the file to the robot.

Check the Current Version

  1. On the teach pendant, open the menu, then tap About.

    PolyScope X menu open with About

  2. Note the Version number, then tap Close.

    PolyScope X About window showing the version number

Does the Version already match the version in Download the Update below?

If yes, your robot is up to date — you can stop here.

Download the Update

  1. On a computer, download the PolyScope X update file. This file installs PolyScope 10.12.1.

  2. Copy the file to your USB drive.

Important

Do not install a PolyScope version older than the one on your robot. Downgrading is not supported and can cause the robot to stop working properly.

Install the Update

  1. Insert the USB drive into the port at the top of the teach pendant.

  2. If the teach pendant is in Automatic mode, switch it to Manual mode and enter the operator password (default operator).

    PolyScope X screen showing the switch from Automatic to Manual mode

  3. Open the menu, then tap Settings.

    PolyScope X menu with Settings

  4. In the General section, tap Update, then tap Unlock.

    PolyScope X Settings Update screen with the Unlock button

  5. Enter the admin password (beaconbot), then tap Confirm.

    PolyScope X administrator password entry

  6. Tap Update.

    PolyScope X Update screen with the Update button

  7. Tap Update again to confirm.

    PolyScope X update confirmation with the Update button

    The teach pendant screen may turn black and show messages while the update installs. The robot restarts on its own several times. You may hear the arm's brakes lock and release.

  8. When the robot returns to the normal screen, initialize the robot arm to complete the update. See How to Initialize the Robot Arm (PolyScope X).

How to Verify

Open the menu, then tap About. The Version should show the new version number.

Update the Beacon URCap

A PolyScope update may also need a newer Beacon URCap.

Still Need Help?

Tap the Support menu in Beacon to send us a message.

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