This article is for robots running PolyScope 5. If your robot runs PolyScope X, see How to Set Your Robot's Date and Time (PolyScope X).
Your robot needs the correct date and time to connect to Beacon. If the clock is wrong, your robot may appear offline in the Beacon app. You may not be able to teach or play parts. The clock can drift after a factory reset or a long power-off.
When your robot is connected to the internet, Beacon sets the date and time automatically. If your robot is offline and the clock is wrong, you can set it yourself on the teach pendant.
Universal Robots use Denmark's time zone (Central European Time - CET or CEST). The robot's time zone can't be changed. Use a time zone converter to convert your local time before entering it.
Steps
On the teach pendant, open the menu.
Tap Settings.
Tap Time.
In the Time section, use the + and - buttons to set the hour, minute, and second.
In the Date section, tap the current date and choose today from the calendar.
Tap Apply and Restart.
How to Verify
After the robot restarts, the teach pendant clock shows the time you set, converted to Denmark's time zone. In the Beacon app, your robot should appear online again. Once it's online, Beacon keeps the clock synced from then on.
Still Need Help?
Tap the Support menu in Beacon to send us a message.