If your robot shows Legacy Boot Device Not Found when you turn it on, this article will help you fix it. These steps work on both PolyScope 5 and PolyScope X.
What You'll See
You may see one of these messages on the teach pendant when you turn the robot on:
Legacy Boot Device Not FoundNo Option To Boot To
You may also notice:
The robot does not reach the teach pendant home screen.
Turning the robot off and on again only sometimes fixes the issue.
Quick Fix
Unplug any USB drive from the teach pendant and from the robot's cabinet. Then restart the robot. The robot should start up and reach the teach pendant home screen.
With a USB drive plugged in, the robot may try to start from the drive instead of its own storage.
If That Didn't Work
Remove and Reinsert the SD Card
The SD card in the robot's cabinet works as the robot's hard drive and memory. A card that has worked loose can cause this error.
To fix it, follow How to Remove and Reinsert the Robot's SD Card.
If the Error Keeps Coming Back
If reinserting the SD card clears the error and it returns later, the card may be damaged. We can send you a replacement SD card.
Still Need Help?
Tap the Support menu in Beacon to send us a message. It helps if you can share:
A photo of any error messages on the teach pendant or equipment
Your robot's serial number (printed on a label on the robot's base)
How often you see the message, and whether it happens every time you turn the robot on
Whether reinserting the SD card fixed it, and how long it stayed fixed